Libraries depend on strategic library management and discovery technologies that power their work behind the scenes and patron-facing services. The industry that creates these strategic library technology products has seen profound changes in recent years through business dynamics such as horizontal and vertical consolidation. Mergers among the slate of companies developing library management systems now approach the limits of consolidation tolerable by the library economy. Beyond this type of consolidation, top-level companies offering a diverse portfolio of products and services to libraries have begun to expand their involvement with these strategic technologies, exploiting synergies possible among content, technology, and services.
Key Highlights:
• Sources and Methods: overview of data gathering through vendor questionnaires and library perception surveys
• Trends for technology products and services for managing library collections and operations and for discovery and access for library users
• Business trends in the library technology industry
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